FAQs
What is Fiverose.ae?
Fiverose.ae is a venture that thrives on delivering fresh and beautiful flowers across the UAE to help customers celebrate the special moments of their life. We are one of the growing florist chains spread across all major areas in the United Arab Emirates and expanding soon in other middle east cities to provide comprehensive flower delivery services.
What does Fiverose.ae do?
Fiverose.ae sourcing the best flower arrangements and displays them over our platform for customers to choose from, once our customer select a bouquet, Fiverose.ae arranging the delivery to your recipient with safe.
Do you have Debit Card / Credit Cards services?
Yes, we have Debit Card/Credit Card payment methods like Visa/Master card as well, We are trying more payment option to our valuable customers.
Can I place an order without creating an account?
Yes, We have. But If you Signup with us, We will personalised your customer account page. you will get the notifications, about latest updates, new arrivals & offers and more from Fiverose.ae
What is my Account?
Registering(Sign Up) with us, you can able view your last purchase orders information, recipient saved address, store credit, occasion remainder, my subscription and offers.
Do I forgot my password?
Don't Worry! We have Account Restore option. Click here to go to the login page ->Enter your e-mail ID->Click on the Forgot Password? link
Can I have multiple addresses into my account?
Yes. You can add as many addresses as you need to a single account. Go to Saved Addresses and click on 'Add New Address' button.
If I placed an order, how long does it take to receive the order?
We will arranging the delivery to your recipient at same day delivery in Dubai, Sharjah, Ajman with high priority, and selected time slot
Currently We have 2 Delivery Time Slots (10am to 5pm)
(5pm to 10pm)
I forgot to add an item to my order, what do I do?
mail to: care@fiverose.ae
We can help you High priority for our valuable customers.
How long does the online payment refund process take?
The duration of the refund process varies depending on the payment method you used. The refund for MasterCard and Visa may take up to 14 business working days. To learn more about our refund policy, We invite you to read our Terms and Conditions.
How can I contact Fiverose?
ou can contact us anytime through live chat or email or call our hotline number during our working hours Sunday to Thursday 9AM-9PM.